Privacy Policy

Effective Date: 15/10/2025

Welcome to Ramatan Hospitality (“Ramatan,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website ramatan.world, make a booking, or interact with us through our services.

1. Information We Collect

– Personal details (name, email, phone, address, booking details, payment info).
– Automatically collected data (IP address, browser type, operating system, cookies).
– Information from third-party booking platforms or payment processors.

2. How We Use Your Information

– Process bookings and provide services.
– Communicate with you.
– Improve our services and website.
– Send updates or offers (with consent).
– Comply with legal obligations.

3. Legal Basis for Processing

We process your data based on consent, performance of a contract, legitimate interest, and compliance with law.

4. Sharing of Information

We may share data with service providers, booking partners, and authorities when legally required. We never sell your data.

5. Data Retention

We retain your information only as long as needed for business or legal reasons.

6. Cookies

We use cookies for performance and analytics. You may manage them via your browser.

7. Data Security

We use technical and organizational measures to protect your data but cannot guarantee absolute security.

8. Your Rights

You can access, correct, or delete your data and withdraw consent anytime by contacting info@ramatan.world.

9. International Transfers

Your data may be processed outside your country, including in Egypt, with appropriate safeguards.

10. Updates

We may update this Privacy Policy and will post the latest version on ramatan.world.

11. Contact Us

Ramatan Hospitality
Email: info@ramatan.world
Website: https://ramatan.world
Cairo, Egypt